Privacy Policy
Last updated: February 17, 2025
1. Introduction
1YFE Inc. ("Company", "we", "our", or "us") operates the website and services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. • Account Information: name, email address, phone number, company details • Usage Data: browser type, pages visited, access times, referral source • Communication Data: your messages, inquiries, and support tickets • Payment Data: processed securely through third-party processors (we don't store full credit card details) • Device Data: IP address, device identifiers, operating system
3. Use of Data
1YFE uses the collected data for various purposes: • To provide and maintain our Service • To notify you about changes to our Service • To provide customer support • To gather analysis or valuable information so that we can improve our Service • To monitor the usage of our Service • To detect, prevent and address fraud and other illegal activity • To send marketing and promotional communications (with your consent)
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement industry-standard security measures including: • 256-bit SSL encryption for data in transit • AES-256 encryption for data at rest • Regular security audits and penetration testing • Multi-factor authentication options • Compliance with SOC 2 Type II and HIPAA standards
5. Data Retention
We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations. You can request deletion of your data at any time by contacting us. We will delete your information within 30 days of verification, except where we are required to retain it for legal compliance.
6. Third-Party Services
We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our current partners include payment processors, analytics providers, and cloud infrastructure providers, all with SOC 2 certification or equivalent.
7. Your Rights
You have the right to: • Access: Receive a copy of the personal data we hold about you • Correction: Request that we correct inaccurate personal data • Deletion: Request deletion of your personal data • Portability: Receive your data in a structured, machine-readable format • Objection: Object to our use of your personal data To exercise these rights, contact us at privacy@1yfe.com
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@1yfe.com
Address: 100 King Street West, Suite 5600, Toronto, ON M5X 1C9, Canada
Phone: (647) 448-4438