Question 1

What exactly is an AI agent and how is it different from a chatbot?

Accepted Answer

A chatbot answers questions. An agent also uses tools and data to complete workflows, such as researching accounts, drafting content or updating a CRM.

Question 2

What types of AI agents does 1YFE build?

Accepted Answer

We build sales, marketing, research and revenue-intelligence agents, plus custom multi-agent systems for your operations.

Question 3

Can agents really replace human salespeople?

Accepted Answer

Agents handle research, preparation and repetitive administration so your team can focus on customers, relationships and closing.

Question 4

How intelligent are 1YFE agents compared to basic automation?

Accepted Answer

Agents interpret context and coordinate tools across multi-step tasks. We combine leading AI models with business rules, evaluations and review controls.

Question 5

Do agents work together in multi-agent systems?

Accepted Answer

Yes. A coordinating agent can direct specialist agents for research, writing, analysis and workflow execution.

Question 6

How much does a 1YFE AI agent deployment cost?

Accepted Answer

We quote against your product scope, integrations, hosting and support needs. Start with a discovery conversation.

Question 7

Is there a setup fee or long-term contract required?

Accepted Answer

Your proposal sets out build costs, ongoing services and payment milestones before work begins.

Question 8

What's included in a custom AI platform build?

Accepted Answer

Product design, iOS, Android and web development, AI workflows, integrations and deployment. Delivered work includes a 90-day warranty.

Question 9

Can I start with one agent and scale up?

Accepted Answer

Yes. Start with one valuable workflow, measure its performance, then expand.

Question 10

What CRMs and tools do your agents integrate with?

Accepted Answer

We build API integrations for CRMs, payments, real-time media, cloud services and leading AI providers.

Question 11

How long does integration take?

Accepted Answer

We assess API access, data quality and system complexity during discovery, then include integration milestones in your delivery plan.

Question 12

Do agents update my CRM automatically?

Accepted Answer

Yes. Configured workflows can update records and log activity with access controls and approval steps.

Question 13

Can agents work across multiple channels simultaneously?

Accepted Answer

Yes. We coordinate workflows across connected email, messaging, content and business systems.

Question 14

Is my data secure? Who trains on my data?

Accepted Answer

Data location, access controls and AI-provider data use are defined in each engagement. Canadian hosting is available (AWS Canada Central or a Canadian data centre partner).

Question 15

What security documentation can you provide?

Accepted Answer

We document the solution’s access controls, data flows, hosting and AI-provider configuration for your procurement review.

Question 16

What happens to data when I cancel?

Accepted Answer

We define data export, retention and deletion responsibilities in the engagement agreement.

Question 17

Can agents access my production databases directly?

Accepted Answer

Access is explicitly authorized and scoped to the task. We use read-only permissions for analysis and controlled write permissions for operational workflows.

Question 18

What ROI can I realistically expect?

Accepted Answer

We model value using your baseline, operating costs and business goals, then measure performance after launch.

Question 19

How quickly do agents start producing results?

Accepted Answer

We track initial adoption and workflow performance from launch, then use those findings to improve the product.

Question 20

What's the biggest risk to my ROI?

Accepted Answer

Poor data quality and unclear success measures. Discovery establishes a baseline, priorities and measurable acceptance criteria.

Question 21

Can I attribute revenue back to specific agent actions?

Accepted Answer

We design activity tracking and reporting around your CRM and commercial process so your team can connect workflow activity to outcomes.

Question 22

How quickly can you deploy a custom AI agent?

Accepted Answer

Most MVPs launch in 6-12 weeks; exact dates are set after discovery.

Question 23

What do I need to provide to get started?

Accepted Answer

Your business objective, key stakeholders and an overview of the systems and data involved.

Question 24

Do I need in-house AI or ML expertise?

Accepted Answer

No. We lead the design and build, and work with your team on adoption and operation.

Question 25

What if I want to build internal AI capabilities over time?

Accepted Answer

We provide documentation, training and knowledge transfer so your team can operate and extend the solution.

Questions, answered.

AI Agents

Platform & Pricing

Integrations

Security & Compliance

Revenue Impact

Getting Started

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